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Facilities and Operational Services

Custodial Technician I

  • Full time
  • On-Site (New Hampshire)


Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position is based in the following office location:

Manchester, NH

The opportunity

The Custodial Technician reports to our Custodial Services Lead and executes the daily responsibilities required to establish a safe, hygienic, and aesthetically pleasing learning environment. While completing the assigned tasks, you will have contact with students, visitors, and office staff. You will need to ensure areas related to students throughout campus are within the basic principles of environmental hygiene and infection prevention. This role following organizational standards of quality, is an essential contributor to cleaning, disinfection, infection prevention and student experience.

Available Shift:

Tuesday - Saturday: 6:00 PM - 2:30 AM

What you'll do:

  • Responsible for the daily, vacant, and deep cleaning and disinfection of student areas, equipment as assigned and other common areas of assignment.
  • Perform responsibilities while demonstrating working knowledge of the organizational cleaning and disinfecting principles and requirements, proper and safe chemical use, equipment handling, and labor-saving products for all items within the environment for which tasked with servicing.
  • Follow all organization safety, risk management, and infection control guidelines while promoting a culture of safety.
  • Participate in departmental performance improvement programs, to help us improve student experience and cleanliness metrics.
  • Maintain cleaning cart(s), supplies, and equipment evidence by stocking and restocking housekeeping services cart in a neat and orderly fashion.
  • Removes waste and transport to the appropriate disposal area while identifying proper waste streams handling (i.e., regulated medical, recycle, solid, and hazardous).
  • Follow all infection prevention practices (i.e., proper cleaning and disinfection protocols and process, hand hygiene, standard and isolation precautions, and proper donning and doffing of Personal Protective Equipment (PPE).
  • Recognize and follow student privacy requirements (FERPA).
  • Use appropriate resources to ensure identified problems or concerns are followed through and resolved.
  • Demonstrate knowledge of facility safety requirements.
  • Operate and maintain all housekeeping tools and equipment needed to clean and disinfect the environment.
  • May be asked to perform specialty tasks according to facility needs including tasks such as conference room set up/dismantle according to function sheets and schedules, cleaning of stairwells and elevators, and hanging of window/shower curtains.
  • May be asked to assist us with onboarding of new Level I technicians.
  • May be asked to get fit tested.
  • Other responsibilities as assigned. Job responsibilities can change at any time, with or without notice.

What we're Looking For:

  • Academic Degree(s) and/ areas of study: High school diploma or GED
  • Equivalent of experience in lieu of degree acceptable: Yes
  • Can demonstrate use of computers and mobile devices for daily job performance activities.
  • Read/write English.
  • Respectfully listen to viewpoints and ideas of others.


We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.


The hourly pay range for this position is $14.97 - $23.95. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $16.54 - $22.38.

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

  • High-quality, low-deductible medical insurance

  • Low to no-cost dental and vision plans

  • 5 weeks of paid time off (plus almost a dozen paid holidays)

  • Employer-funded retirement

  • Free tuition program

  • Parental leave

  • Mental health and wellbeing resources

Expect the unexpected

As a university, it’s no surprise we employ many talented academics. What you may not know is that SNHU isn’t solely made up of folks with higher ed experience. Not even close.

Where will your talent take you?

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