Student - Student Experience Ambassador

Description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is seeking two student employees to serve as Student Experience Ambassadors. In this role, students will support the Student Employment and Student Financial Services offices through administrative assistance, promotional efforts, peer engagement, and event support. Student Experience Ambassadors will help increase awareness of available resources and opportunities while contributing to welcoming, efficient day-to-day office operations.

Job Responsibilities

• Create and distribute promotional materials, including bulletin boards, flyers, and digital content, for both offices.
• Represent the Student Employment program by engaging with peers, sharing relevant experiences, and promoting the benefits of student employment.
• Research student employment programs at peer institutions and summarize findings to support recommendations for enhancing campus offerings.
• Assist with the planning, promotion, and execution of events and initiatives throughout the academic year.
• Provide general office support, including triaging student appointments, printing and mailing student ID cards, and maintaining organized shared spaces and materials.
• Help create a welcoming, inclusive, and supportive environment for students seeking information or assistance.

Minimum Qualifications

• Current enrollment in classes as part of a Southern New Hampshire University degree program.
• Work-study eligibility may be considered, and students with work-study may be prioritized.
• Strong verbal and written communication and interpersonal skills.
• Ability to manage multiple tasks, meet deadlines, and stay organized.
• Comfort engaging with peers and promoting campus resources.
• Basic proficiency with Microsoft Office or Google Workspace.
• Reliability, professionalism, and attention to detail.

Learning Outcomes (NACE Competencies)

Through this role, the student employee will have opportunities to develop and demonstrate the following career-ready skills:

• Communication: Clearly share information with students and colleagues through in-person conversations, written materials, and digital content, while practicing active listening and adapting messages to the audience.
• Teamwork: Collaborate with staff across Student Employment and Student Financial Services, contribute to shared goals, and follow through on individual and team responsibilities.
• Critical Thinking: Gather and evaluate information, identify student or program needs, and use sound judgment to recommend practical solutions or next steps.
• Professionalism: Demonstrate reliability, organization, time management, attention to detail, accountability, and appropriate workplace conduct while balancing multiple priorities.
• Technology: Use Microsoft Office, Google Workspace, and other approved digital tools ethically and effectively to create materials, organize information, complete administrative tasks, and support events.
• Equity and Inclusion: Help foster a welcoming environment by communicating respectfully, considering different perspectives and needs, and connecting students with appropriate resources.
• Leadership: Take initiative in assigned projects, contribute ideas, support event execution, and use personal strengths to help advance office and program goals.
• Career and Self-Development: Seek feedback, reflect on strengths and areas for growth, build professional relationships, and connect the skills developed in this role to future academic and career goals.

Work Schedule
Flexible scheduling, Monday - Friday from 8-4:30pm, occasional weekend events

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation